In regards to the impact COVID-19 is having in our lives, we are making efforts to make sure that our clients and staff stay healthy. We are asking that our clients work with us to reduce risk of exposure as much as possible.
Going forward we will only be seeing medically necessary appointments. If your pet does not need to be seen right away please consider holding off on making an appointment or calling to reschedule until everything returns to a more normal schedule.
Changed Protocol per WHO/CDC recommendations and guidelines;
If you are coming in for an appointment –
—All patients and clients must stay in their car when they arrive. Please call the office to let us know you are here- we are only letting one appointment in at a time and limiting the number of people that may enter the building with their pets- keep in mind that this means only one person may come in. Please make sure that all pets are brought to the clinic either on leash or in carriers.
If you are coming in for medication/food –
—Please call the office when you arrive and we will collect payment over the phone. We will then bring the medication/food out to the car for you. If you call ahead for medication/food to be picked up at a later date or time payment will be collected over the phone at the time of request.
—Please keep in mind that this does all involve a lot of phone calls, if you try to call us and get a busy tone please be patient and know that we are using all of our lines at that time and try again a moment later.
Our door will be locked to help enforce these changes in protocol. Please call or knock.
Thanks
GPAC Management
